Shipping policy

• Processing / Handling Time: All orders are processed and dispatched within 1 to 3 business days (Monday to Friday, excluding public holidays).
• Estimated Delivery / Transit Time: Standard delivery across Australia typically takes 2 to 7 business days depending on your location.
  

• Orders Over $100: Free standard shipping within Australia. Express shipping is available for a flat rate of $9.
• Orders Under $100: Standard shipping is $9, while Express shipping is $14.
  

• We currently ship orders to postal addresses across Australia.
• Orders are dispatched via reliable Australian courier services (including Australia Post). Tracking information will be emailed to you as soon as your order has been dispatched.
  

If your order is delayed beyond expected delivery windows, please reach out to us at admin@fixmydolphin.com.au or call 03 88390910 with your order number.